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Ambassadors

16
November
09:00 - 10:30
Online
Teams

Ambassadors - what we need to know about ITIL to sell ITSM solutions

AMBASSADORS Commercial Course Description: This session will explore the concepts and usual speech that we can use in customers who want to automate IT processes by the hand of ITIL. As executives and business consultants we must understand the service management needs of our customers and manage to interpret them in order to propose appropriate solutions, in this talk we will [...] ...

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