Learn what ITIL®4 practices can do for your company
As part of the changes from the 2011 edition to edition 4 of the most globally accepted service management framework ITIL®, the "Service Lifecycle" evolves and gives way to an operational model called "the Service Value Chain". Part of the value focus recommended by ITIL® 4 is on the customer experience (CX), to meet your expectations for organizational transformation.
Enter your data and enjoy the recording of this live broadcast in which our experts explain from their perspective and extensive experience, the link between ITIL® 4 and the organization's strategy to achieve true corporate transformation.
*Our Service Desk has 13 ITIL® processes certified by PinkVerify and GOLD LEVEL certification by Axelos Limited®.
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