EDUCATION
Learn all about Aranda Software tools in an easy and dynamic way
Aranda E-learning
Virtual training, updated, easily accessible and available 7 × 24 about the solution portfolio of Aranda Software.
Manuals Portal
Information center with access to the manuals in Spanish and Portuguese of our portfolio of solutions.
In-person training:
Fundamentals Aranda
With the objective of expanding the concepts about Aranda Software products and applying ITIL best practices for optimum management of the technological infrastructure of your organization. We have defined face-to-face training that will enable you to become certified in the management of our products.
Once trained, our business partners will be able to implement, configure and make the most of the products, always guided by expert consultants of Aranda Software.
Who is it headed for?
IT and pre-sales consultants, project leaders, technicians and software implementers, ITIL process managers and staff who want to be certified in our solutions.
Course Topics
Our trainings are designed to offer the necessary knowledge to carry out a more efficient management of your technological infrastructure with the help of our solutions.
Training Plans
This training is divided into 6 phases. The following are the main topics related to the training plan for the administration and management of the Aranda Asset Management tool:
- What is Aranda Asset Management?
- Why Aranda Asset Management?
- Architecture.
- Technical description of the process performed by Aranda Asset Management.
- Configuration of Aranda Asset Management.
- Assigning security permissions.
For more information on this training
- Aranda Asset Management server modules.
- Aranda Asset Management server modules.
- Use Aranda Asset Management.
- Web modules.
- Integration with Aranda Query Manager.
- DB Update: Definition and operation.
The training plan for the administration and management of the Aranda Service Desk Full tool
Will be divided into 4 knowledge groups as follows:
| INTRODUCTION | ||||
|---|---|---|---|---|
| 1 Installation | 2 Security | 3 Configuration and Management | 4 Reporter | |
| › Licensing . Aranda Registry . Aranda Serial › Connection . DB Tools . Settings . Aranda CMDB › Server › Aranda Services |
› Profile › Event Log |
› Blogick C/S › Blogick Web › ConsolE (c/s y web) . Specialist › End User Web Console> Aranda Query Manager |
› Aranda Query Manager | |
For more information on this training
The training plan for the administration and management of the Aranda Service Desk Full tool.
Will be divided into 4 knowledge groups as follows:
| INTRODUCTION | ||||
|---|---|---|---|---|
| 1 Installation | 2 Security | 3 Configuration and Management | 4 Reporter | |
| › Licensing . Aranda Registry . Aranda Serial › Connection . DB Tools . Settings . Aranda CMDB › Server › Aranda Services |
› Profile › Event Log |
› CMDB | › Aranda Query Manager | |
For more information on this training
Requirements
This training is divided into 6 phases. The following are the main topics related to the training plan for the administration and management of the Aranda Asset Management tool:
| COURSES | PRESENCIAL REQUIREMENT | VIRTUAL REQUIREMENT | ||
|---|---|---|---|---|
| › Aranda Asset Management Versión 8.5 | › Curso E-learning: Aranda Asset Management Versión 8.5 |
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||
| › Aranda Service Desk Basic Version 8.5 | › Curso E-learning: Aranda Service Deskt Versión 8.5 |
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| › Aranda Service Desk Advanced Version 8.5 | › Aranda Service Desk Basic Version 8.5 |
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› Curso E-learning: Aranda Service Deskt Versión 8.5 |
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NotEs:
The e-learning courses are available at arandatraining.com and are scheduled to take place in approximately 10 hours.
The day of the beginning of the face-to-face training will verify that the participants have been certified in the virtual e-learning courses and passed with minimum, with 75 points the exams. The instructor will solve the doubts that have of the e-learning platform.
TERMS AND CONDITIONS
Aranda Software reserves the right to cancel courses that do not meet the minimum number of attendees up to 3 business days prior to the initiation of the same.
Cancellation Policies:
- The client can cancel their attendance to the course up to 8 business days prior to the initiation of the course.
- If the cancellation is made up to 3 business days before the start of the course, the client must assume a fine equivalent to 20% of the total value of the course.
- If the cancellation is made outside the stipulated deadlines, it will be assumed that the course has been carried out and the client has to cancel the entire course value.
- If the student does not show up, a charge of 100% of the course fee will be charged.
- Substitutions: They are accepted with a notice of at least three (3) business days prior to the start of the course and the substitute student must meet the course prerequisites.