dibam + Aranda Software:
Automated, multi-channel service management
Easy and simple setup
Secure endpoint information that can be recovered in the event of a crisis
Online support available at any time
Reliable protection of IT resources with a robust security model
SECTOR:
Government
Location:
Chile
Number of users:
+10.000
Solution implemented:
Aranda Service Desk

The Directorate of Libraries, Archives, and Museums implemented Aranda Data Safe, a solution that helped address the issue of data loss at endpoints across its corporate network.

The Directorate of Libraries, Archives, and Museums is the public agency responsible for promoting knowledge, creation, appreciation, and the ongoing preservation of Chile’s cultural heritage and collective memory.

Under the auspices of the Ministry of Education, it brings together institutions located from Visviri to Puerto Williams that contribute to the development of national identity, the growth of the national community, and the country’s integration into the international community. This involves preserving, conserving, researching, and promoting the nation’s heritage in its broadest sense.

Business Challenge

The emergence of ransomware, which caused data loss on some users’ computers despite their antivirus protection, highlighted the need for online data backups, particularly for staff members who handle sensitive information within the organization.

“The decision to use Aranda Data Safe our company has had a very positive impact, such as being able to back up user data, PCs, and Macs while saving storage space, and providing backup for users who previously relied on DFS servers without data compression. It has also given us peace of mind knowing that the institution’s critical data is protected against constant security threats and that we have online backup available at any time.”

Máximo Ovalle Nuñez
Head of the Technology Services Management Unit

Why Aranda?

After evaluating several solutions from other vendors, we chose Aranda Software’s solution primarily because we felt it was the easiest and simplest way to back up our computers, thanks to its backup agent for Macs and its excellent value for money.

Aranda Solution

Aranda Data Safe the solution that fully meets our requirements for addressing the issue ofdata loss at endpoints on our corporate network.Furthermore, the tool’s flexibility has allowed us to support any platform our users have, in a way that is transparent to them.

Impact on the business

The main benefit has beenthe availability of an online backup system that users can access at any time; this enables us to comply with information security policies regarding the protection of critical institutional data. It provides the institution and its users with the assurance that their data is secure and that, in the event of a crisis, it can be fully recovered.

In addition, the high data compression rate has allowed us to create backups of our users' data at a lower storage cost.