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IT Management

automatizada
simplificada
integrada

At Aranda Software we develop solutions for IT Service and Infrastructure Management, aligned to ITIL® best practices and focused on generating the greatest value for companies in the Latin American market.

IT-SERVICE-MANAGEMENT-Spanish

Maximize your IT management ROI

ITSM and Unified Device Management

Our solutions aligned to the ITIL® framework help standardize the processes of your IT department, optimizing the delivery, compliance and use of technology resources, and facilitating the work of technicians to provide a better service experience, while reducing support costs.

Generate value beyond IT

Business Services Management

With our Enterprise Service Management solution, unify the processes and services of the different business areas of your company from a single point of contact, automating the delivery of services, optimizing the productivity of your employees, and facilitating collaboration between your departments.

Improve your customers' experience

External Customer Service Management

Offer your customers a multichannel and automated service and resolve their requests in a timely manner by proactively integrating the different areas of your company, including the management of your field specialists and the incorporation of Self-Service, ChatBot, mobile applications and knowledge base options.

Implement effective work environments

Telework and Productivity Solution

Integrate essential functionality to increase the productivity of your entire remote business ecosystem.

We are the first software company in Latin America to obtain

PeopleCert ITIL® 4 para 14 prácticas

We are the first software company in Latin America to obtain

Certificación PinkVERIFY™ ITSM
para 11 prácticas

We innovate with a modern Service Management platform that facilitates the digital transformation of institutions and adapts to the new needs of the region's educational communities.

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Experience
More than 20 years driving our clients' success:
What makes us different?

We have a deep understanding of the dynamics of Latin American business, which makes us a strategic ally of our clients to face the new challenges of digital transformation.

Direct local presence in the region

We have a specialized and certified team with direct presence in 10 Latin American countries.

Flexible licensing model

We provide our clients with the necessary architecture and different models, Cloud, On-premise, Hybrid or SaaS.

Integrated and adaptable portfolio

We integrate our solutions and those of third parties, facilitating the flow of information and convergence between platforms.

Comprehensive support and advanced training

We provide comprehensive support from our support team and ongoing training to tool administrators.

Latest in aranda software
Learn about our news and participate in our upcoming virtual events.
Last Event

Accelerating the road to digital transformation in Service Delivery

Together with our partner Microsoft we have prepared this Webinar to talk about creating business value through automated, scalable and secure Service Management from the cloud.

Two decades of growth and innovation throughout the region

In celebrating its twentieth anniversary, Aranda Software reiterates its commitment to provide the Latin American market with technological solutions that support the accelerated pace of transformation of the...

Why is technology the key to industry recovery?

Adopting agile technology solutions was the beginning of finding organizational effectiveness and making smart decisions in uncertain times...