Field Service Management Software
Centrally monitor work orders, inventory and personnel, reducing the costs of your mobile operation.


Always have the right specialist available to attend a field service.
Control the lifecycle of the service orders that your organization handles, managing services in their entirety from the request process to their execution and closure.

Optimize time and resources, increase productivity
Aranda Field Service is a field personnel management solution, which allows you to increase the productivity of your company thanks to an optimal management of service requests with a timely response from a field specialist, which translates into the provision of an efficient customer service and a considerable cost reduction.
Improve your customers' experience
Automatically assign a person in charge in the field, know the characteristics of the case in process from a mobile device, verify the spare parts or configuration elements necessary to provide the required assistance and effectively solve the work order.


Facilitate the work of your field specialists
The mobile application is a vital tool for the field specialist's work. Through it, he will know in detail what is the service to be performed in the work order and will have available the necessary information to execute it. Field personnel only need a smartphone (with Android or iOS operating system) to access the application and find the work orders to be executed on the established route.
Manage your different processes through a single console

Work orders
Create work orders as the customer requests them. A work order represents a commitment to deliver a service to a particular customer, according to levels established for the company or customer requesting the service.

Dashboard
In this module you can visualize a graph of capacity versus actual work, with additional filters, which will allow the monitor to make business decisions about the behavior of work order attention.

Inventory
The inventory module, which allows to relate parts to locations. Spare parts can be kept in the company's warehouses, can be delivered to specialists or can be released for damages or deliveries to customers.

Reports
The tool has a set of 6 preconfigured reports that provide information on work orders, costs, service trends, compliance and field specialist information.

Alerts
The monitor will have a visible notification on the screen when service level agreements are not met to a customer on a work order.
To further complement its functionality, our IT Asset Management Software integrates natively with our CMDB and Advanced Reporting solutions.

Monitoring and analysis of your operation in the field
Visualize the behavior of the operation and the management of your work orders in the field, knowing the availability of specialists, work demand, inventory reports and the status of service orders in real time.

Why Aranda Field Service?

Unified web console
Integrated and centralized suite on a 100% web platform, without the need to install a console on the computer.

OnPremise/Cloud Mode
Installation according to the infrastructure needs and advantages of each modality for the organization.

Agile Implementation
Simple device pairing process without the need for prior configuration on the cell phone.

Design and usability
100% intuitive interface, easy configuration, fast loading and user friendly for any type of user.

Local support in Spanish
Specialized and certified support team certified in the tool with presence in presence in Latin Americaatina.

Aranda Query Manager included
Advanced reporting solution and customizable dashboard, included in AFS licensing.
Large companies in the region rely on our product:

"Aranda Field Service has helped us to have a better assignment of cases, generate more optimal routes, control the issue of inventories, time compliance and more timely follow-up with each of the specialists in the field."

Ricardo Alba, Redeban Commercial Manager





Would you like more information?
See step-by-step instructions for installation, configuration and use of the product.
View chats with additional information and exploration of the product interface.
Participate in certified trainings for the administration of this product.