Many environmental issues have been gaining importance in business practices for some years now: energy and water consumption, the amount of solid waste produced, carbon dioxide (CO2) emissions, use of recyclable materials, environmental impact on the production chain, etc.
Continue readingAndres works in sales and is the worst offender, again. He spends 2.3 kilowatts, never turns off the computer when he leaves work. Even more surprising is that Camila, who works in marketing, is not so far behind her colleague: she spends 2.1 kWh, works with two monitors and is known for leaving her computer on all night. Do you know what other employees are offenders in this respect, how much energy your company consumes, how much money is spent and how much CO2 is generated from the machines?
Continue readingA general concern of all companies is to reduce their environmental impact and fulfill their social commitment by respecting the environment and enhancing sustainability in their production processes.
Continue readingITIL is one of the most common frameworks for IT service management. However, questions and misunderstandings abound about this well-known set of practices.
Continue readingKnowing what IT assets an organization has and how they are used has become a complex challenge. A typical IT infrastructure has many different assets of various types, and new assets are deployed daily to support changing business needs.
Continue reading"The Future of the Service Desk" infographic in the best "Back to the Future" style puts into context the power of mobile and social technology, which is causing IT departments to rethink the way they deliver their services, now and in the future.
Continue readingPortability is no longer a privilege for some, but a necessity for all and a factor that conditions the success of any organization.
Continue readingSensitive information, handled daily by your employees, is your company's most valuable asset. Data loss can be caused by data theft, system failure, data corruption, accidental or malicious deletion, computer viruses or natural disasters.
Continue readingCompartimos esta infografía que nos muestra una serie de ventajas que ofrece esta tecnología y que lo ayudarán a que su cliente se anime al cambio. El hecho de migrar a la nube debe ser visto como una oportunidad de dejar atrás determinados sistemas y sustituirlos por tecnologías nuevas, económicas y que, además, ofrecen diversos beneficios a sus clientes, que se destacan a continuación.
Continue readingNowadays, having an IT service center in organizations that supports both internal users and customers is a determining factor in the generation of value.
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