Shared Services Center and Technology Inventory Management
Banco de Bogotá is Colombia's second-largest bank in terms of total assets. Through its universal banking model, it serves all market segments with high standards of quality. It has a presence in more than 12 countries across the region. Its performance in the markets where it operates has made it a leading bank.
A leader in Colombia and Central America serving businesses, individuals, and the social and public sectors, Banco de Bogotá is always at the forefront of providing its customers with forward-thinking solutions and serving as their strongest partner for growth and progress.
Business Challenge
The organization had one primary need to address: it required a tool that would allow us to align the technology management of hardware and software components, optimizing time and resources while providing immediate information to facilitate decision-making.Thisincludes hardware and software management, licensing, event monitoring through change alerts, real-time remote administration, and online task execution.
“It has been extremely helpful to have software inventory management, monitoring, deployment, security, and remote control all integrated into a single tool.”
Maritza Ramirez Ribero Head of Equipment Support
Why Aranda?
We evaluated various tools available on the market; however, we found that this one offered numerous advantages over the others, including software inventory management, monitoring, deployment, security, and remote control—all in a single tool.
In addition to these features, the system is highly customizable to fit the bank’s organizational structure and offers great flexibility in generating reports based on various criteria.
Implementation costs remained within the project’s estimated budget, and we successfully addressed the issues we had with reliable data. Over the years, we have carried out several updates that have allowed us to adapt the tool to technological advancements in both the market and the Bank.
Aranda Solution
Since implementing Aranda Device Management , it has been easier Aranda Device Management to keep our bank’s IT infrastructure organized. With 18,800 devices managed using Aranda Software’s solutions, we have gained control over our hardware and software assets and have been able to respond quickly to updates and security incidents as they arise.
Impact on the business
The impact has been significant. The main benefit we have observed is that, since implementing Aranda Software’s tools, the bank now has reliable, real-time information about its installed software, which allows us to closely monitor licensing and avoid penalties.
We have successfully gained control over our hardware and software assets and have been able to respond quickly to updates and security incidents as they arise.
Another benefit observed since the solution was implemented is the reduction in on-site support for troubleshooting, as remote access has made it possible to quickly assist users, particularly those located in remote offices.Additionally, centralized software distribution has optimized workstation update times and reduced travel costs associated with this task.