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IT Management

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At Aranda Software, we develop solutions for IT Service and Infrastructure Management that are aligned with ITIL® best practices and focused on delivering maximum value to companies in the Latin American market.

IT Service Management - Spanish

Maximize the ROI of your IT management

ITSM and Unified Device Management

Our solutions, aligned with the ITIL® framework, help standardize your IT department’s processes, optimizing the delivery, compliance, and use of technology resources, and making it easier for technicians to provide a better service experience while reducing support costs.

Create value beyond IT

Business Services Management

With our Enterprise Service Management solution, you can consolidate the processes and services of your company’s various business units into a single point of contact, automating service delivery, optimizing employee productivity, and facilitating collaboration across departments.

Enhance your customers' experience

External Customer Service Management

Offer your customers automated, multi-channel support and resolve their requests in a timely manner by proactively integrating different areas of your company, including the management of your field specialists and the incorporation of self-service options, chatbots, mobile apps, and a knowledge base.

Create effective work environments

Remote Work and Productivity Solution

Integrate essential features to boost productivity across your entire remote business ecosystem.

We are the first software company in Latin America to obtain

PeopleCert ITIL® 4 for 15 Practices

We are the first software company in Latin America to obtain


's PinkVERIFY™ ITSM Certification for 11 Practices

We are innovating with a modern service management platform that facilitates the digital transformation of institutions and adapts to the evolving needs of the region’s educational communities.

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Experience
For over 20 years, we’ve been helping our clients succeed:
What sets us apart?

We have an in-depth understanding of the dynamics of the Latin American business landscape, which makes us a strategic partner for our clients as they tackle the new challenges of digital transformation.

Direct local presence in the region

We have a specialized and certified team with a direct presence in 10 countries across Latin America

Flexible licensing model

We provide our customers with the necessary infrastructure and various deployment models, including Cloud, On-premise, Hybrid, and SaaS.

Comprehensive and adaptable portfolio

We integrate our solutions with those of third parties, facilitating the flow of information and convergence across platforms.

Comprehensive support and advanced training

We provide comprehensive support from our team and ongoing training to tool administrators.

The latest from Aranda Software
Stay up to date on our latest news and join our upcoming virtual events
Event - May 23, 2024

Discover how ASMS + Power Automate are empowering organizations to completely transform their operations.

Discover how this new integration can completely transform the way your organization operates. Sign up now and get ready to take the leap toward a more efficient future.

Learn how Aranda Security Compliance ASEC) delivers strategic security benefits to your organization

ASEC offersASEC only security but also peace of mind! Don't miss our next Smart Talks.

Find out how the integration between Jira and ASMS can eliminate unnecessary manual work.

From creating and updating cases in Jira based on actions taken in ASMS (and vice versa) to tracking incidents, we provide everything you need to achieve your goals more efficiently.

Latest Event

Accelerating the Path to Digital Transformation in Service Delivery

Together with our partner Microsoft, we have organized this webinar to discuss how to create business value through automated, scalable, and secure cloud-based service management.

Two decades of growth and innovation throughout the region

As it celebrates its 20th anniversary, Aranda Software reaffirms its commitment to providing the Latin American market with technology solutions that support the rapid pace of transformation…

Why is technology the key to the recovery of industries?

Adopting agile technological solutions was the first step toward achieving organizational effectiveness and making smart decisions in uncertain times…