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Privacy policy Aranda Field Service

Aranda Field Service Privacy Policy

This Privacy Policy describes how Aranda Software Corporation (referred to in this Privacy Policy as "Aranda," "we," "us, "or "our") collects information when you visit our website www.arandasoft.com (the "Site"). It also explains how we use and disclose the information we collect from you, and your rights in relation to that information. By accessing, visiting or using the Site, you expressly consent to our collection, storage, use and disclosure of your information as described in this Privacy Policy. Please note that if you disagree with anything in this Privacy Policy, you must not use the Site. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Service located at www.arandasoft.com.

We will notify you of changes to this Privacy Policy by posting the amended terms on the Site at least thirty (30) days before the effective date of the changes. If you have provided us with your email address we will also notify you of material changes to this Privacy Policy by sending an email at least thirty (30) days before the effective date of the changes to the email address you most recently provided to us. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the new terms, you may terminate your account within the applicable thirty (30) day period by contacting us using the information provided in Section 9 below.

1. Information Collected through the Site.

A. Information You Directly and Voluntarily Provide to Us. If you are a visitor to the Site, we may collect information that you provide to us when you communicate with any of our departments such as customer service or technical services. You may also choose to provide your email address to us if you would like to receive additional information about the Site and the products and services that Aranda offers. If you sign up to become a registered user of the Site, you will be required to provide certain information as part of the registration process. This information will include your first and last name, email address, phone number, and, if you are registering on behalf of your company, the name of your company.

B. Information Automatically Collected Through the Site. We may automatically collect information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device's location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

We may automatically collect information from you when you use the Site using "cookies". Cookies are small amounts of data that are stored within your computer's Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. information, IP address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device's location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

Information that may be collected by cookies when you use the Site may include, without limitation:

  • the pages you visit within the Site;
  • the date and time of your visit to the Site;
  • the amount of time you spend using the Site;
  • the Internet Protocol (IP) address used to connect your computer to the Internet; and/or
  • your computer and connection information such as your browser type and version, operating system and platform.

You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to use all features of the Site.

C. Third Parties' Use of Cookies and Web Beacons. The Site may include third-party advertising, links to other websites, and other content from third-party businesses. These third-parties may use cookies and web beacons to track the actions of users online over time and across different web sites or platforms to deliver targeted electronic advertisements to an individual user. For information about how tracking works for online advertising purposes you can visit http://www.aboutads.info/choices.

Aranda does not have access to or control over web beacons or cookies that third party websites may use. We are not responsible for the privacy practices or the content of these third-party websites. You are encouraged to review the privacy policies of the different websites you visit. In addition, some third-party advertising companies may provide a mechanism to opt-out of their technology. For more information about the opt out process, you may visit the Network Advertising Initiative website, available at: http://www.networkadvertising.org/managing/opt_out.asp.

In addition, your browser may allow you to adjust your browser settings so that "do not track" requests are sent to the websites that you visit. However, Aranda will not disable tracking technology that may be active on the Site in response to any "do not track" requests that we receive from your browser.

D. Information You Share Through Social Media Services: If you register through the Site, we may provide you with the option of logging in to the Site using a third party social media service, like Facebook, Twitter or Google+. By logging in to the Site through a third party social media service you give us permission to access, store and use any information that you permit the applicable third party social media service to share with us in accordance with the privacy policy of that service and the privacy settings that are applicable to your account. We encourage you to review, and if necessary, adjust, your privacy settings on the applicable social media service before logging in to the Site through a social media service. Information that we receive from third party social media service is stored and used by Aranda in accordance with this Privacy Policy.

In addition, the Site may include links to third party social media services where you will be able to post comments, reviews, photos or other information. If you post any comments, reviews, photos or other information on our Facebook, Twitter or other social media pages, we may display those comments, reviews, photos or information on the Site. In addition, your use of these social media services may result in the collection or sharing of information about you by these social media services. We encourage you to review the privacy policies and settings on the social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those social media services.

E. Information You Post on the Site. If you post information on public areas of the Site that information may be collected and used by Aranda, other users of the Site, and the public generally. We strongly recommend that you do not post any information through the Site that allows strangers to identify or locate you.

F. Payment Processors. All payments made through the Site are processed by our third party providers, including PayPal. All information collected by these third party providers for purposes of processing your payments is not available to us, unless you have otherwise provided this information to us in connection with your use of the Site. Information collected from you by the applicable third party provider is governed by the applicable third party provider's privacy policy.

2. How We Use the Information We Collect. We use the information we gather through the Site to help us better understand how the Site and our products and services are being used. By identifying patterns and trends in usage, we are able to better design the Site and our products and services to improve your experience. We may also use this information to contact and communicate with you and to respond to your communications and requests. If you are a registered user, we may email you about products and services that we believe may be of interest to you. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in each email you receive from us which will allow you to opt-out of receiving further marketing communications from us.

3. How We Share Your Information with Third Parties. We do not sell or rent user information we collect through the Site to any third parties for their own marketing purposes. In the event Aranda wants to sell or rent your information to third parties for their own marketing purposes in the future, we will notify you and you will have an opportunity to affirmatively opt-in to receiving these third party marketing communications. Aranda does share your information with third parties in some circumstances as follows:

A. Employees, Third-Party Processors and Third-Party Service Providers. We will disclose your information to our employees, contractors, affiliates, distributors, dealers, vendors and suppliers ("Service Providers") who provide certain services to us or on our behalf, such as operating and supporting the Site, analyzing data, or performing marketing or consulting services. These Service Providers will only have access to the information needed to perform these limited functions on our behalf.

B. Response to Subpoenas or Court Orders or to Protect Rights and to Comply with Our Policies. To the extent permitted by law, we will disclose your information to government authorities or third parties if: (a) required to do so by law, or in response to a subpoena or court order; (b) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (c) we believe that you have abused the Site by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.

C. Business Transfers; Bankruptcy. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your information and other information we have collected from users of the Site to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

D. Aggregate Information. We may share information relating to users of the Site with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.

E. Our Affiliates. We may share some or all of your information with our parent company, subsidiaries and corporate affiliates, joint venturers, or other companies under common control with us. We will require these entities to comply with the terms of this Privacy Policy with regard to their use of your information.

4. Children Under Age 13. The Site is not intended for children under age 13, or for anyone under age 18 or the applicable age of majority without involvement of a parent or guardian. We do not knowingly collect or distribute personal information from or about children under the age of 13.

5. Security. We implement industry standard security measures intended to protect against the loss, misuse and alteration of the information under our control. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Aranda cannot guarantee or warrant the security of any information you transmit on or through the Site and you do so at your own risk.

6. Special Notice for Users Located in Countries that are Part of the European Economic Area. The information that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"), including the United States. If it is transferred to the United States it will be transferred to and stored at Microsoft data centers located in the United States. Microsoft has self-certified its compliance with the Safe Harbor Framework administered by the U.S. Department of Commerce. More information about Microsoft's safe harbor certification and privacy practices in connection with the services it provides to Aranda can be found at http://azure.microsoft.com/en-us/support/trust-center/privacy/. By using the Site, you hereby consent to the collection, transfer, storage, processing, and other use of your information in the United States or other countries outside of the EEA. You acknowledge that your information and other information may be subject to the privacy and data protection laws and regulations of the United States or other applicable countries, which may not be the same as applicable laws and regulations in your country of residence.

7. Accessing, Changing and Managing Your Information. If you are a registered user of the Site, you may make changes to the user information you have provided in connection with your account by logging in to your account and changing the applicable information, or by contacting us at info@arandasoft.com. Following receipt of a request from you, we will take reasonable steps to update, correct or delete your information as requested.

8. Special Notice to California Residents. Under California Civil Code sections 1798.83-1798.84, also known as the "Shine the Light Law," any users of the Site who are California residents are entitled to request and receive once a year, free of charge, a notice from us describing what categories of personal customer information (if any) we shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. If applicable, the notice will identify the categories of information that we shared, and the names and addresses of the third parties and affiliates with which we shared your information. If you are a California resident and would like to request a copy of this notice, please submit a written request to the following address: 20803 Biscayne Blvd. Aventura, FL 33180. Miami; or by email at info@arandasoft.com. In your request, please specify that you want a "California Privacy Rights Notice. Please allow at least thirty (30) days for a response.

9. How to Contact Us. Please also feel free to contact us at info@arandasoft.com if you have any questions about this Privacy Policy.