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Aranda Field Service Privacy Policy

Aranda Field Service Policy

This Privacy Policy describes how Aranda Software Corporation (referred to in this Privacy Policy as“Aranda,”“we,”“us,” or“our”) collects information when you visit our website www.arandasoft.com (the “Site”). It also explains how we use and disclose the information we collect from you, and your rights regarding that information. By accessing, visiting, or using the Site, you expressly consent to our collection, storage, use, and disclosure of your information as described in this Privacy Policy. Please note that if you disagree with any part of this Privacy Policy, you must not use the Site. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Service located atwww.arandasoft.com.

We will notify you of changes to this Privacy Policy by posting the amended terms on the Site at least thirty (30) days before the effective date of the changes. If you have provided us with your email address, we will also notify you of material changes to this Privacy Policy by sending an email at least thirty (30) days before the effective date of the changes to the email address you most recently provided to us. We encourage you to keep the email address you provide to us up to date and to promptly notify us of any changes to your email address so that you may receive any notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the new terms, you may terminate your account within the applicable thirty (30) day period by contacting us using the information provided in Section 9 below.

1. Information Collected Through the Site.

A.Information You Directly and Voluntarily Provide to Us.If you are a visitor to the Site, we may collect information that you provide to us when you contact any of our departments, such as customer service or technical support. You may also choose to provide your email address to us if you would like to receive additional information about the Site and the products and services that Aranda offers. If you sign up to become a registered user of the Site, you will be required to provide certain information as part of the registration process. This information will include your first and last name, email address, phone number, and, if you are registering on behalf of your company, the name of your company.

B. Information Automatically Collected Through the Site.We may automatically collect information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, IP address, and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

We may automatically collect information from you when you use the Site through the use of “cookies.” Cookies are small pieces of data stored in your computer’s web browser that are accessed and recorded by the websites you visit so that they can recognize the same browser when you browse online at a later time. This information includes your IP address and standard web log data. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

Information that may be collected by cookies when you use the Site may include, but is not limited to:

  • the pages you visit on the Site;
  • the date and time of your visit to the Site;
  • the amount of time you spend using the Site;
  • the Internet Protocol (IP) address used to connect your computer to the Internet; and/or
  • information about your computer and connection, such as your browser type and version, operating system, and platform.

You can set your browser to block cookies or to notify you when a cookie is sent to your device. However, if you disable cookies, you may not be able to use all features of the Site.

C.Third-Party Use of Cookies and Web Beacons.The Site may include third-party advertising, links to other websites, and other content from third-party businesses. These third parties may use cookies and web beacons to track users’ online activities over time and across different websites or platforms in order to deliver targeted electronic advertisements to individual users. For information about how tracking works for online advertising purposes, visithttp://www.aboutads.info/choices.

Aranda does not have access to or control over web beacons or cookies that third-party websites may use. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of the various websites you visit. In addition, some third-party advertising companies may provide a way to opt out of their technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at:http://www.networkadvertising.org/managing/opt_out.asp.

In addition, your browser may allow you to adjust your settings so that “do not track” requests are sent to the websites you visit. However, Aranda will not disable tracking technology that may be active on the Site in response to any “do not track” requests we receive from your browser.

D.Information You Share Through Social Media Services:If you register through the Site, we may offer you the option to log in to the Site using a third-party social media service, such as Facebook, Twitter, or Google+. By logging in to the Site through a third-party social media service, you give us permission to access, store, and use any information that you allow the applicable third-party social media service to share with us in accordance with that service’s privacy policy and the privacy settings applicable to your account. We encourage you to review, and if necessary, adjust, your privacy settings on the applicable social media service before logging in to the Site through a social media service. Information that we receive from third-party social media services is stored and used by Aranda in accordance with this Privacy Policy.

In addition, the Site may include links to third-party social media services where you can post comments, reviews, photos, or other information. If you post any comments, reviews, photos, or other information on our Facebook, Twitter, or other social media pages, we may display those comments, reviews, photos, or information on the Site. In addition, your use of these social media services may result in the collection or sharing of information about you by those services. We encourage you to review the privacy policies and settings on the social media services you use to ensure you understand the information that may be collected, used, and shared by those services.

E.Information You Post on the Site.If you post information in public areas of the Site, that information may be collected and used by Aranda, other users of the Site, and the general public. We strongly recommend that you do not post any information on the Site that would allow strangers to identify or locate you.

F.Payment Processors.All payments made through the Site are processed by our third-party providers, including PayPal. We do not have access to any information collected by these third-party providers for the purpose of processing your payments, unless you have otherwise provided this information to us in connection with your use of the Site. Information collected from you by the applicable third-party provider is governed by that provider’s privacy policy.

2.How We Use the Information We Collect.We use the information we gather through the Site to help us better understand how the Site and our products and services are being used. By identifying patterns and trends in usage, we are able to better design the Site and our products and services to improve your experience. We may also use this information to contact and communicate with you and to respond to your communications and requests. If you are a registered user, we may email you about products and services that we believe may be of interest to you. If you wish to opt out of receiving these emails from us, please follow the instructions contained in each email you receive from us, which will allow you to opt out of receiving further marketing communications from us.

3.How We Share Your Information with Third Parties.We do not sell or rent user information we collect through the Site to any third parties for their own marketing purposes. If Aranda decides to sell or rent your information to third parties for their own marketing purposes in the future, we will notify you and you will have the opportunity to opt in to receiving these third-party marketing communications. Aranda does share your information with third parties in certain circumstances, as follows:

A.Employees, Third-Party Processors, and Third-Party Service Providers.We will disclose your information to our employees, contractors, affiliates, distributors, dealers, vendors, and suppliers (“Service Providers”) who provide certain services to us or on our behalf, such as operating and supporting the Site, analyzing data, or performing marketing or consulting services. These Service Providers will only have access to the information necessary to perform these limited functions on our behalf.

B.Response to Subpoenas or Court Orders or to Protect Rights and Comply with Our Policies.To the extent permitted by law, we will disclose your information to government authorities or third parties if: (a) required to do so by law, or in response to a subpoena or court order; (b) we believe, in our sole discretion, that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties, or the public at large; or (c) we believe that you have abused the Site by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming, or otherwise to violate applicable laws. You should be aware that, following disclosure to any third party, your information may be accessible to others to the extent permitted or required by applicable law.

C.Business Transfers; Bankruptcy.In the event of a merger, acquisition, bankruptcy, or other sale of all or part of our assets, any user information owned or controlled by us may be among the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your information and other information we have collected from users of the Site to third parties. Except to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

D.Aggregate Information.We may share information relating to users of the Site with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a way that allows them to identify you personally.

E.Our Affiliates.We may share some or all of your information with our parent company, subsidiaries, corporate affiliates, joint venture partners, or other companies under common control with us. We will require these entities to comply with the terms of this Privacy Policy regarding their use of your information.

4.Children Under the Age of 13.The Site is not intended for children under the age of 13, or for anyone under the age of 18 or the applicable age of majority without the involvement of a parent or guardian. We do not knowingly collect or distribute personal information from or about children under the age of 13.

5.Security.We implement industry-standard security measures designed to protect against the loss, misuse, and alteration of the information under our control. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Aranda cannot guarantee or warrant the security of any information you transmit on or through the Site, and you do so at your own risk.

6.Special Notice for Users Located in Countries that are Part of the European Economic Area.The information we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”), including the United States. If it is transferred to the United States, it will be transferred to and stored at Microsoft data centers located in the United States. Microsoft has self-certified its compliance with the Safe Harbor Framework administered by the U.S. Department of Commerce. More information about Microsoft’s Safe Harbor certification and privacy practices in connection with the services it provides to Aranda can be found athttp://azure.microsoft.com/en-us/support/trust-center/privacy/. By using the Site, you hereby consent to the collection, transfer, storage, processing, and other use of your information in the United States or other countries outside the EEA. You acknowledge that your information and other information may be subject to the privacy and data protection laws and regulations of the United States or other applicable countries, which may not be the same as applicable laws and regulations in your country of residence.

7.Accessing, Changing, and Managing Your Information.If you are a registered user of the Site, you may update the user information you have provided in connection with your account by logging in to your account and modifying the relevant information, or by contacting us at info@arandasoft.com. Upon receiving a request from you, we will take reasonable steps to update, correct, or delete your information as requested.

8.Special Notice to California Residents. Under California Civil Code sections 1798.83–1798.84, also known as the “Shine the Light Law,” any users of the Site who are California residents are entitled to request and receive, once a year and free of charge, a notice from us describing what categories of personal customer information (if any) we shared with third parties, including our corporate affiliates, for their direct marketing purposes during the preceding calendar year. If applicable, the notice will identify the categories of information that we shared, and the names and addresses of the third parties and affiliates with which we shared your information. If you are a California resident and would like to request a copy of this notice, please submit a written request to the following address: 20803 Biscayne Blvd., Aventura, FL 33180, Miami; or by email at info@arandasoft.com. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow at least thirty (30) days for a response.

9.How to Contact Us.Please feel free to contact us at info@arandasoft.com if you have any questions about this Privacy Policy.